Black Box

Black Box FAQ Page

Black Box FAQ Page

Frequently Asked Questions we at PLR Hear often in regards to our Black Box device.

  • What machines does this work on?
    • It works on Tajima, Barudan, SWF, Toyota and Happy.  It designed to replace external disk or tape readers.
  • Does your device require any drivers or software?
    • No
  • What is the ‘Key’
    • The”Key” is the connector that goes into your machine.  When ordering the Black Box, you will need to let us know what machine you plan on installing this on so we can send you the correct ‘key’ (connector)
  • Do you offer tech support?
    • Yes, we have technicians here in Fort Worth Texas that you can call or email.
    • Also see our Black Box Support Page
  • How long is your warranty?
    • It is 1 years
  • What is your Return Policy
  • Where do you ship from?
    • We ship from Fort Worth, Texas USA
  • When do you ship?
    • We generally try to ship same day the order is placed, when the devices are in stock
    • If the device is not in stock, please expect a wait times of 4-10 days.  Ask about our Free Shipping.
  • Do you offer Next Day Air?
    • Yes, as long as the device is in stock
  • Do you accept POs (Purchase Order)
    • Yes we accept POs.  However, we only offer terms to select customers.