Warranty and Return Policy

Warranty

All of PLR Electronics products are covered by a 1 year warranty against manufacture defects, unless otherwise stated.  All of PLR Electronics repairs are covered by a 1 year warranty which is limited to previous work completed and parts but, does not cover new issues which might occur or exist.

Shipping expenses are not included.  All items must be sent back to PLR Electronics to review for warranty replacement.  The 1 year warranty begins at invoice date.  The PLR Electronics warranty does not cover abuse, neglect, accidents, shipping damages, or acts of God.

Returns and Restocking Fees

A restocking fee is a percentage of the item's price, depending on the type of item and the condition in which it is returned.


Return request		Restocking fee
The buyer changes their mind* about a purchase and returns an item in the original condition within the return window.
Yes. Up to 20% of item's price.
The buyer returns an item in the original condition more than 15 days past the return window. The 15 days allow for return transportation from the buyer to the seller.
Yes. Up to 20% of item's price.
The buyer refuses delivery due to visible damage incurred during shipping or caused by the carrier.
No.
The buyer receives damaged or defective item.
No. Buyer must return for replacement.
The buyer changes their mind* about a purchase and returns an item within the return window, but we receive the item damaged or materially different than how it was originally shipped to the buyer.
Yes. Up to 80% of item's price.
The buyer changes their mind* about a purchase and returns an item within the return window, in an undamaged, unused and like new condition.
Yes. Up to 50% of item's price.
The buyer returns an item they received materially different from what they ordered.
No.
Any other reason not listed here.
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*The customer returns the item for one of the following reasons:

  • Accidental order
  • Better price available
  • No longer needed/wanted


Return window is 30 days from shipping date