Return Policy

Returns and Restocking Fees
A restocking fee is a percentage of the item's price, depending on the type of item and the condition in which it is returned.


Return request
Restocking fee
The buyer changes their mind* about a purchase and returns an item in the original condition within the return window.
Yes. Up to 20% of item's price.
The buyer returns an item in the original condition more than 15 days past the return window. The 15 days allow for return transportation from the buyer to the seller.
Yes. Up to 20% of item's price.
The buyer refuses delivery due to visible damage incurred during shipping or caused by the carrier.
No.
The buyer receives damaged or defective item.
No. Buyer must return for replacement.
The buyer changes their mind* about a purchase and returns an item within the return window, but we receive the item damaged or materially different than how it was originally shipped to the buyer.
Yes. Up to 80% of item's price.
The buyer changes their mind* about a purchase and returns an item within the return window, in an undamaged, unused and like new condition.
Yes. Up to 50% of item's price.
The buyer returns an item they received materially different from what they ordered.
No.
Any other reason not listed here.
Contact US

*The customer returns the item for one of the following reasons:

  • Accidental order
  • Better price available
  • No longer needed/wanted


Return window is 30 days from shipping date