Check our FAQs. Maybe your answers is there!
Need help troubleshooting?
Floppy To USB – Support
USB to WiFi – Support
Embroidery Black Box – Support
Embroidery Machine Electronics – Support
CLICK HERE TO SUBMIT A TECHNICAL SUPPORT TICKET
Use the same support link for shipping issues, etc.
Looking to send us some electronics for repair? Please see the following – Board Shipment Instructions
Physical and Mailing Address:
2954 SE Loop 820 B
Fort Worth, Texas 76140
United States of America
PLEASE submit a support ticket before calling for tech support
Main Line Phone: 817.405.3449 (USA)
Fax: 817.230.4462 (USA)
Support – 817.223.3016
Sales – 817.988.4497
Shipping – 817.223.3016
Accounting – 817.718.0086
Here you can find various forms we might require – Online Forms
Contact Us Form