CLICK HERE TO SUBMIT A TECHNICAL SUPPORT TICKET
Use the same support link for shipping issues, etc.
Need help troubleshooting?
Floppy To USB – Support
USB to WiFi – Support
Embroidery Black Box – Support
Embroidery Machine Electronics – Support
Looking to send us some electronics for repair? Please see the following – Board Shipment Instructions
Physical and Mailing Address:
2954 SE Loop 820
Fort Worth, Texas 76140
United States of America
Main Line Phone: 817.405.3449 (USA)
Fax: 817.230.4462 (USA)
Here you can find various forms we might require – Online Forms
Contact Us Form